The study examines how, across generations, Korean consumers perceive corporate social responsibility (CSR) ads when various ad appeals (help-self vs. help-other) are employed. The findings show that younger consumers have bicultural orientations compared to older consumers who have collectivistic cultural orientations. The findings showed that younger consumers were more likely to form favourable attitudes toward CSR ads and products when they viewed help-other ad appeals over help-self ad appeals compared to older consumers. Furthermore, the study revealed that variability in biculturalism plays a significant role in viewing CSR ads with help-self ad appeals. Further managerial implications and future study ideas are discussed.
