Are Consumers International? A Study of CSR, Cross-Border Shopping, Commitment and Purchase Intent among Online Consumers

November 27, 2021 Siddhant Goyal

Date of Publication: Dec 24, 2018

Author: Eleni Anastasiadou, Cecilia Lindh and Thibault Vasse

Summary:

The purpose of this study is to investigate purchase intent in online marketplaces as an international phenomenon. A profile of the international online consumer is established, taking into account factors such as indicators of socio-economic development of their home countries. A structural model is analyzed using LISREL, testing the importance of CSR, the propensity to buy from international online vendors and commitment with purchase intent as the dependent variable. A cross-national dataset of 804 respondents from 57 countries is analyzed, showing that CSR activities alone do not increase purchasing intent, but they do when mediated by commitment.

Link to Full Reading:

https://www.tandfonline.com/doi/full/10.1080/08911762.2018.1528652